Terms of Business

Your quote describes the services we will provide. One-off projects have a fixed scope and a fixed price. Monthly retainers give you ongoing support, built from our services around what your business needs.

02 Our services

BASIC: Rolling monthly.

GROWTH: 3-month minimum.

SCALE: 6-month minimum.

CONSULTATION: From £75 per hour.

03 Quotes and pricing

Every content service is quoted individually. Your quote sets out the scope, the price and the turnaround.

Anything outside the agreed scope is agreed with you in writing first and may change the price. Print management is available for an additional fee, and consultation time is charged hourly, from £75.

04 Retainers

Every retainer is bespoke. Basic is rolling monthly. Growth has a three-month minimum term and Scale has a six-month minimum term, because larger packages involve more complex campaigns and funnels that need time to roll out, test and scale.

05 Paid advertising and commission

For paid advertising we offer flexible partnership models, including a reduced base fee plus commission. Any commission arrangement is agreed in writing before work starts.

06 What we need from you

To do good work we need timely access to the people, information, accounts and assets involved, and prompt feedback and approvals. You confirm you have the right to use any material you give us.

07 Approvals and revisions

You approve content before it goes live. Design and creative work includes feedback and revisions as set out in your quote.

08 Ownership and usage rights

Ownership and usage rights for the work we create are confirmed in your quote.

09 Payment

Invoicing and payment terms are set out in your quote.

10 Results

Our work is data-led and every hypothesis is tested, but we cannot promise specific results, because performance depends on factors outside our control.

11 Confidentiality and data

We keep your business information confidential and handle personal information as described in our Privacy Policy.

12 Liability

Nothing in these terms limits any liability that cannot be limited by law. Beyond that, we are not liable for indirect or consequential loss.

13 Ending an agreement

One-off projects end when the work is delivered. Retainers continue for their minimum term, then can be ended with the notice set out in your quote.

14 Governing law

These terms are governed by the law of England and Wales.

15 Contact us

Questions about these terms? Email hello@nicedesignstore.co.uk or call 01491 714016.